*Booking/Deposits
ALL services require a non-refundable deposit to complete and confirm booking, due upon receipt of invoice (sent via PayPal). All payments made are non-refundable. No deposit, no appointment, no exceptions. On-site makeovers, shopping services, photoshoots and outings require payment in full upon booking. Deposit/payment is payable via cash, credit card (fee may apply), or PayPal). If deposit is not received within specified time, appointment is cancelled.
**Payment Instructions**
Payment can be made via credit card over the phone, PayPal or cash in person. If a more discrete payment method is required, please call or email to discuss options. Balance will be due on service date, in cash or via credit card for remainder of service and any additional items, services, time or products.
Cancellations/Reschedules/Late Arrivals
Appointment changes and re-schedules may be allowed with a 24-hour notice. Any no-show/no-call will not be rescheduled. With appointment no-shows and day-of cancellations, client will be required to pay service amount in full upon booking future appointments. All sales are final.
Late Arrivals: if you arrive more than 15 minutes past your appointment time, MMS/Femme Makeovers has the right to cancel or reschedule appointment at artists discretion. Depending on arrival time - an abbreviated appointment may be offered to fit in remaining time allotted.
On-site/Travel/Outing and Additional Fees
Travel and parking fees may apply for on-location services and will be paid by client. Outing locations must be within a 10-mile radius, travel fees and additional time fees may apply for locations further than 10 miles. On-site (in your home, hotel room, etc.) services require an in-person consultation prior to service date - no exceptions unless we've met previously. Consultation can be done at our studio, at a coffee shop, etc. Parking and additional fees may apply and will be paid by client. Any meals, cocktails, admission fees, services fees (pedi/manis), etc. are not included.
Other Terms and Conditions
Confidentiality and discretion is of utmost importance and we want you to be comfortable. Please let us know if you have any questions or concerns prior to your service.
Femme Makeovers reserves the right to stop services at any time for any reason, including but not limited to client being intoxicated or acting inappropriate or disrespectful to artist, staff or other clients. We provide professional makeover services - asking for anything sexually related (either during an appointment or via email) will result in you being immediately blacklisted. All services provided by Femme Makeovers are for photographic, theatrical, television, film, fashion and media purposes only.
*Prices subject to change at any time.